Do you accept returns or exchanges?
Absolutely! All unworn and unwashed items can be returned or exchanged within 10 business days of delivery date. Customers are responsible for return shipping cost.
Please ship unworn and unwashed items to:
620 SW 111th Ave, Suite 106
Pembroke Pines, FL 33025
***All sale items are final sale and no returns will be accepted.
I received a faulty item, what do I do?
We will make this right for you! Please contact us at firstname.lastname@example.org for assistance. Provide us with the following information:
- Provide the order number associated with the item(s) in question
- Provide clear photo(s) of the damaged/defective item(s)
- A detailed description of the issue with the item(s)
**You will need to report your faulty or damaged item(s) received within 7 business days of your package delivery date.
How do I contact GAIYA?
The fastest way is through email. Send an email 24/7 to Info@shopgaiya.com. You will receive a response within 24 hours.